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Privacy Policy

1. Who we are

Optimise Everything is a registered business name of Clevernet Limited (Ireland) and Clevernet UK Limited (United Kingdom). The relevant entity acting as data controller depends on the services provided and the contracting entity.

Clevernet Limited (Ireland)
Company number: 668449
VAT number: IE3680680DH
Registered office: 98 Leeson Street Upper, Dublin 4, D04 W893, Ireland
Telephone: +353 81 880 7000

Clevernet UK Limited (United Kingdom)
Company number: 12621365
VAT number: GB356291582
Registered office: 45 Pall Mall, London, SW1Y 5JG, United Kingdom
Telephone: +44 333 880 7000

We process personal data in accordance with Regulation (EU) 2016/679 (EU GDPR), the Irish Data Protection Act 2018, the UK GDPR and the UK Data Protection Act 2018.

2. What personal data we collect

We may collect and process the following categories of personal data:

  • Identity details (name, date of birth, gender where provided)

  • Contact details (email address, phone number, postal address)

  • Device and technical data (IP address, MAC address, device identifiers, connection logs)

  • Usage data relating to WiFi sessions and service interactions

  • Communications and correspondence with us

  • Marketing preferences

3. How we use personal data

We process personal data for the following purposes:

  • To provide and manage WiFi and related services (contract)

  • To customise and improve user experience (legitimate interests)

  • To conduct analytics and generate statistical insights (legitimate interests)

  • To send marketing communications where consent has been provided (consent)

  • To comply with legal and regulatory obligations (legal obligation)

  • To detect, prevent and investigate fraud or misuse (legitimate interests)

4. Marketing communications

We will only send marketing communications where you have provided consent. You may withdraw consent at any time by using the unsubscribe link in emails or contacting us directly.

5. Data sharing

We may share personal data with:

  • Group companies within Clevernet

  • Service providers acting as data processors under written agreements

  • Professional advisers

  • Law enforcement or regulatory authorities where required by law

We do not sell personal data.

6. International transfers

Where personal data is transferred outside the European Economic Area or the United Kingdom, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses or UK international data transfer agreements.

7. Data retention

Personal data is retained only for as long as necessary for the purposes outlined in this policy and in accordance with our data retention policy. Connection logs are retained for a limited period for security and compliance purposes.

8. Data security

We implement appropriate technical and organisational measures in accordance with Article 32 GDPR to protect personal data from unauthorised access, loss or misuse.

9. Your rights

Subject to applicable law, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure of your data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie) or the UK Information Commissioner's Office (ico.org.uk).

10. Contact us

For data protection queries, contact: help@optimiseeverything.io

You may also write to us at the registered office addresses listed above.

11. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

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