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Optimise Everything

Privacy Policy

Last updated: September 23, 2024

This privacy policy outlines essential information concerning your personal data. We advise you to read it thoroughly.

1. Introduction

Optimise Everything ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us. For example, we collect information when you:

  • Create an account

  • Use our services

  • Contact us for customer support

  • Subscribe to our newsletter

  • The types of information we may collect include:

  • Your name, email address, postal address, phone number, and other contact information

  • Login credentials

  • Billing and payment information

  • Any other information you choose to provide

We also automatically collect certain information about your device and how you interact with our services, including:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages visited and features used

  • Time spent on pages

  • Links clicked

  • The page you visited before navigating to our website

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services

  • Process transactions and send related information

  • Send you technical notices, updates, security alerts, and support messages

  • Respond to your comments, questions, and customer service requests

  • Communicate with you about products, services, offers, and events

  • Monitor and analyse trends, usage, and activities in connection with our services

  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

  • Comply with legal obligations

4. Sharing of Information

We may share information about you as follows:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf

  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process

  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Optimise Everything or others

  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company

  • With your consent or at your direction

5. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

6. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These might include the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information

  • Object to or restrict processing of your personal information

  • Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about our Privacy Policy, please contact us at:
 
Ireland
 
Optimise Everything
98 Leeson Street Upper,
Dublin 4,
D04 W893

 

+353 818 253 837
Reg VAT number: IE3680680DH
Company number: 668449

United Kingdom

 

64 Upper Mulgrave Road,

Cheam Sutton,

Surrey SM2 7AJ

​

+44 330 808 7777

Reg VAT number: GB356291582​

Company number: 12621365

10. Additional Information for EU and UK Residents

As our company operates in the UK and Ireland, we comply with the General Data Protection Regulation (GDPR) and the UK GDPR. Under these regulations, we act as the data controller of your personal information.

Legal Basis for Processing: We only process your personal information when we have a lawful basis to do so. This may include:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests, provided they do not outweigh your rights and freedoms

International Transfers: If we transfer your information outside of the EU or UK, we ensure appropriate safeguards are in place to protect your information.

​

Data Protection Officer: [If applicable, provide contact details for your Data Protection Officer]

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe we have not complied with data protection laws.

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